Get it right the first time

Strive for
The Best

Get the right inducive training for your hospitality business
through our various channels of professionally crafted
training events. We teach you to get it right the first time.

About Us

Training is
our Mission

Our mission is to become your desired go-to center, for all corporate training purposes of your vision and values of your businesses.

One Stop Training and Consultancy (OSTC) was initiated in 2003, by a group of business and hospitality Professionals. The Director of OSTC is a certified professional from the Malaysian Ministry of Education and is currently in charge of ensuring quality assurance for the company. This company is based in Kuala Lumpur and their main interest is to provide Quality Training and Consultancy especially for hotels, restaurants and businesses.

The management is committed to provide training in hospitality as well as other areas and assist the management of the establishment to achieve excellent human capital productivity. Employees, who are the pillar of organizational growth, need to be constantly supported with proper guidance through customized training and development programmes.

Furthermore, we have been approaching training programmes analytically by engaging dedicated and well-qualified consultants to conduct the training sessions requested by our customers. We strongly believe that training programmes should not be a short-term approach but instead, a continuous learning process.

Programmes conducted are carefully designed in order to meet the organisations’ expectation and is geared towards nurturing our participants to build an interest in learning through various approaches in accordance to the needs.

  • Client Satisfaction
  • Effective results
  • Project Success
  • Fast problem solving
  • Teamwork

What can we offer

We’re Offering

President & Chief Operating Officer

Senthil Ilangovan

Senthil is the President and Chief Operating of OSTC. He has 25 years of experience in setting and managing hotels. His experience is also develop concept and brand development for the owners. His experience makes him to share his experience with the new managers in the industry. Senthil has successfully opened many hotels in Malaysia and other country. He is also specializes in Hotel Revenue Management and also business consultancy. His vast experience local and abroad develop his strong personality.

Vice President of Hotel Operations

Sivanesan Subramaniam

Siva is a season hotelier where he starts his career in 1990. With 28 years of experience he is very well verse in many areas expcially in F&B, Rooms Division and also Revenue management. He is also worked abroad prior to Malaysia which is in USA, Sri Lanka and Europe. He hold general manager’s position  in many international and local chain hotel. He has turn around the hotels from non-profitable hotel to better GOP hotel. In 2011, Sabah Tourism Board awarded him the Best General Manager of Four Star hotel. This has certify Siva as the Best General Manager of his expertise.

totally commited

Ostc Business

Our focus is to provide the best training for the industry. We also want to be the partners to and deliver what has been promised to our valuable clients. We are commited to deliver the best during training and consultancy work and charge the ‘best’ price to our clients.

Business advices
given over 16 years

Businesses guided
over sixteen years

Businesses excellence
results achieved

You’re in Good Company

Real People
Real Solutions

Our Vision is To be a Leading Consultant in The Region

To design and develop Training Programmes which is effective and meets the customers expectation. To impart knowledge to each individual in the industry through creative management and lateral thinking.

Our Philosophy is To provide The Best Training for Industry

To be the partners for our clients. To deliver what has been promised to our valuable clients.To deliver the best during the training and consultancy work and also charge the ‘best’ price to our clients.

Our Objective is To Pave the Path for Success Workforce

To provide learning based workforce that will add value to the organization. To achieve highly successful long-term business relationship with our valuable clients, providing personal attention and consultancy to each of their demand.

Some of our training topics

Our Trainings
Are Specialized in

Hospitality Consultancy

Hospitality Trainings
and Development

Strategic Business Planning

Pre Opening / Ongoing Hotel Operations

Outdoor / Indoor
Team Building

F&B Kitchen Efficiency and Performance

Tourism Products

Marketing and Sales

contact us with ease

Get in touch

Visit our agency or simply send us an email anytime you want. If you
have any questions, please feel free to contact us.


Taman Bukit Hatamas Cheras Kuala Lumpur

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